Industries
Every business has ITS missed call: the patient at 9:40 pm, the tourist calling in English, Friday's table. This is how the agent handles it in each industry.
Clinics and healthcare
Hi, do you have anything this week with Dr. López, the traumatologist?
Yes: with Dr. López, Thursday at 4:30 pm or Friday at 10:00 am. Which suits you better?
Thursday. It's Marta Ruiz.
Thursday 4:30 pm with Dr. López, booked and confirmed. No night receptionist needed.
Restaurants
Do you have a table for 4 on Friday around 9 pm?
9 pm is full, but I do have room for 4 at 9:45 pm. Shall I book it?
Perfect, under Álvaro.
Table booked against the real capacity of the service, with nobody putting down a tray to grab the phone.
Hair and beauty salons
I'd like a cut and colour with Ana, Saturday morning?
Ana has Saturday at 10:00 or 12:30. Shall I book 10:00?
Yes, 10 o'clock.
Appointment with Ana at 10:00, with the right duration for a cut and colour.
Garages
An orange engine light just came on, can I come in today?
Today is full, but I have a slot first thing Monday. Shall I book you in and call if something frees up?
OK, book me in.
Customer booked for Monday instead of calling the next garage.
Accountants and advisors
What documents do I need for my tax return?
Your ID, income certificates and, if you have a mortgage, the statement. Shall I book you with your advisor to go over it?
Yes, Tuesday would be best.
The repeated question answered instantly; the advisor only steps in when it adds value.
Businesses with international customers
Hi, do you have a table for two tonight around eight?
Yes — I have 8:00 or 8:30 pm for two. Which one works for you?
8:30, please. It's under Sarah.
Booking taken in English, written into your book in your language. The agent switches language on its own.
Estate agents
I'm calling about the flat on Calle Mayor, is it still available?
It is. Would you like me to book a viewing? I have tomorrow at 5 pm or Saturday at 11 am.
Saturday at 11.
Viewing booked in the same call; the buyer doesn't ring the next sign.
If your business gets calls or messages, the agent adapts: you teach it your activity, your hours and your answers from the dashboard. Tell us about your case at admin@prologicsol.com.
Conversations are illustrative examples, not real customers.
Call the demo and ask for an appointment, or message it. It's the same agent that would answer for your business.
