Features
A complete employee, not an answering machine
It answers, solves and books on the three channels your customers use to reach you: phone, WhatsApp and your website chat. This is everything it does today — no promises.
Answers every call
Always picks up, even when you're with a customer, driving or closed. Speaks naturally and says from the start that it's an automated assistant.
Books without stepping on your calendar
Checks your free slots before offering a time and writes the appointment down. With Google Calendar connected, it also sees what you already have booked and can invite by email with a Meet video call.
Several experts and specialities
Every doctor, stylist or advisor with their own calendar, hours and specialities. The customer asks for "Dr. López" or "traumatology" and the agent books with the right person, or with the first one available.
Restaurant bookings
Tables by party size and service: the agent knows how many seats are left, how long each group takes and notes large groups for you to confirm. Without setting foot in the dining room.
Speaks Spanish and English
Detects the customer's language in the first sentence and keeps it for the whole conversation, booking included. The welcome menu is read in both.
Departments with a menu
"For sales, press 1. For bookings, press 2." Each department with its own voice, instructions, knowledge and calendar.
WhatsApp and web chat included
The same agent, with the same knowledge, also replies on WhatsApp and in the chat bubble on your website.
You see everything
Every call is logged with its transcript, outcome and the caller's contact. Booking book, filterable appointment list and a dashboard in Spanish or English.
Your number, no strings
Your own local number from €4/month at a public price, or port yours. No minimum term: leave whenever you want.
Calendar
Books appointments itself, on your real calendar
- Before offering a time it checks your real availability: your hours, your blocked slots and, with Google Calendar connected, whatever you already have booked there.
- It can create the appointment with a Google Meet video call and invite the customer by email, confirming the address letter by letter.
- If the customer calls to change or cancel, it amends or removes the appointment itself.
Cleaning — Marta Ruiz
Tomorrow · 12:00 · Google Meet
Invitation sent by email
Several experts
Books with whoever they ask for, or the first one free
- Each expert with their own calendar, hours, blocked slots and appointment length. Grouped by speciality if you need it: traumatology, cut and colour, tax advice…
- The customer asks for "Dr. López" or "a traumatologist" and the agent offers that person's slots; if they don't mind, the first one with room.
- If the requested expert is full, it offers another day with them or, if it's urgent, a colleague in the same speciality. It never lists more than three names.
- MLDr. Marta LópezTraumatologyThu 4:30 pm
- JGDr. Juan GutiérrezTraumatologyFri 10:00 am
- MPDr. María PérezNeurologyMon 9:30 am
The agent books with the right person and writes it in their calendar.
Restaurants
Tables by capacity and service, without setting foot in the dining room
- It asks how many people, checks the capacity left in that service and offers the times with room. Each party takes up its table time according to size.
- Large groups are noted as "to confirm" so you close them yourself; above your maximum, it takes their details and says you'll call back.
- In the dashboard you have each day's booking book: occupancy by slot, confirm, move or cancel, and add the bookings that come in another way.
Dinner · 8:00–11:30 pm
28/40 seats at peak- 8:30 pmÁlvaro G.4 guests
- 9:00 pmSarah W.2 guests
- 9:45 pmRuiz family9 gueststo confirm
Spanish and English
Switches language within the same call
- Detects the language in the customer's first sentence and keeps it for the whole conversation: questions, booking and confirmation.
- The welcome menu is read in Spanish and English with a single bilingual voice, no accent.
- Your knowledge can be in one language only: the agent translates as it answers. You write the greetings once and the system translates them.
Español
Hola, ¿tenéis mesa para dos esta noche?
Sí: a las 20:00 o a las 20:30 para dos. ¿Cuál le viene mejor?
A las 20:30, por favor.
Departments
"For sales, press 1. For bookings, press 2."
- A welcome menu with the options you define; the caller chooses on the keypad.
- Each department has its own instructions, way of speaking, knowledge and calendar: one can book tables while another books meetings with the manager.
- If the caller doesn't press anything, the agent repeats the options and, if there's still no answer, says goodbye politely.
Incoming call
1Bookings· its voice, its knowledge, its calendar
2Sales· its voice, its knowledge, its calendar
3Admin· its voice, its knowledge, its calendar
Control
You see everything from the dashboard
- Every call is logged with its full transcript, outcome and the caller's contact. WhatsApp and web chat conversations too.
- Booking book and appointment list with filters by day, expert or speciality; move, confirm or cancel from there.
- The dashboard is in Spanish or English, as you prefer, and the emails we send you come in your language. The cost of every call, itemised under Billing.
Call · 2:34 min
BookingDo you have anything this week with Dr. López?
Yes: Thursday at 4:30 pm or Friday at 10:00 am…
Full transcript, contact and outcome — in your dashboard the moment the call ends.
Hear it for yourself, no sign-up
Call the demo and ask for an appointment, or message it. It's the same agent that would answer for your business.