Starter
39,99 €/month
For businesses with up to ~15 calls a day.
- 300 min of calls included per month
- Several calls at once, at no extra cost
- Extra minute at 0,12 €
- WhatsApp, web chat, bilingual dashboard and an agent in Spanish and English
Pricing
Public pricing, no minimum term
What you see is what you pay: the plan fee, your number and only the conversations you actually have. No hidden fees, no lock-in.
Pro
59,99 €/month
The usual choice for businesses up and running.
- 600 min of calls included per month
- Several calls at once, at no extra cost
- Extra minute at 0,11 €
- WhatsApp, web chat, bilingual dashboard and an agent in Spanish and English
Business
145,99 €/month
For high volume and several departments.
- 1400 min of calls included per month
- Several calls at once, at no extra cost
- Extra minute at 0,105 €
- WhatsApp, web chat, bilingual dashboard and an agent in Spanish and English
And on top, only what you use
Your own local phone number
from €4/month
WhatsApp conversation
Cents per conversation
Web chat conversation
Next to nothing
Multicitas add-on (experts or restaurant)
Price in the dashboard
Google Calendar add-on (sync, invitations & Meet)
Price in the dashboard
Knowledge blocks: 10,000 characters included; 5,000-character blocks
Price in the dashboard
Minimum term
None
You top up your balance instantly by card or by bank transfer. The add-ons (Multicitas, Google Calendar and knowledge blocks) are switched on from the dashboard, in My plan, paid from your balance and removed whenever you want, on any plan. No minimum term: cancel whenever you want and keep your number.
Frequently asked questions
Is there a minimum term or any commitment?
No. You pay month to month and cancel whenever you want. If your number was ported in, it leaves with you.
How do I pay?
You top up your balance by card or bank transfer, and the plan fee, your number, any active add-ons, extra minutes and conversations are deducted from it. Everything is itemised under Billing.
What happens when I use up the plan's minutes?
The agent keeps answering and each extra minute is charged at your plan's rate (between €0.105 and €0.12). No cut-offs, no surprises.
What is the Multicitas add-on and how much is it?
It's the module for businesses with several experts (clinics, hair salons, firms) or for restaurants that book tables by capacity. You turn it on from the dashboard, in My plan, it's paid from your balance and you can remove it any time. Its price is published in the dashboard and is the same on every plan.
What is the Google Calendar add-on and how much is it?
It's the module that connects your Google Calendar to the agent: it checks your busy times so it never double-books, writes every appointment into your calendar and can book Google Meet video calls with the invitation sent to the customer's email, by phone, WhatsApp, web chat or from the dashboard. You turn it on from the dashboard, in My plan, it's paid from your balance and you can remove it any time; if you do, your Google connection is kept. Its price is published in the dashboard. Without it, the calendar works with ZentuAI's own calendar only and appointments are in person or by phone.
What are knowledge blocks and how much do they cost?
The knowledge base is what the agent reads in every conversation to answer: your cards and documents. Every plan includes 10,000 characters; if your business needs more, you add 5,000-character blocks from the dashboard, in My plan. They're paid from your balance month by month and you can remove them whenever you want. Their price is published in the dashboard.
Can I bring my existing number?
Yes, by porting it from the dashboard. And if you ever leave, you take it with you: the number is yours.
What counts as a WhatsApp or chat conversation?
An exchange of messages with the same customer within a 24-hour window. It doesn't matter how many messages go back and forth inside it.
Do the maths with a real call
Call the demo and ask for an appointment, or message it. It's the same agent that would answer for your business.